Get Help

We're Here to Help

Multiple ways to get support whenever you need it

Choose the support channel that works best for you. Our team is available 24/7 to help with any questions or issues.

Live Chat

Instant support via in-app chat. Connect with a support agent in real-time.

Available 24/7

Response: Instant

Best for: Quick questions and urgent issues

Email Support

Send detailed inquiries and get comprehensive responses from our team.

support@cashelio.com

Response: Within 24 hours

Best for: Complex issues requiring detailed explanation

Phone Support

Speak directly with our support team for personalized assistance.

Mon-Fri, 8AM-6PM WAT

Response: Immediate

Best for: Urgent matters requiring voice communication

Social Media

Reach out on Twitter for public inquiries and quick responses.

@cashelio_africa

Response: Within 2 hours

Best for: General questions and feedback

WhatsApp Support

Message us on WhatsApp for convenient mobile support.

+234 800 2274 354

Response: 5-15 minutes

Best for: Mobile users preferring WhatsApp

Help Center

Browse FAQs, guides, and tutorials to find answers yourself.

Always available

Response: Instant

Best for: Self-service and learning about features