Pay on Delivery Escrow
Safe marketplace transactions with payment held securely until delivery is confirmed. Full protection against fraud for both buyers and sellers.
100% Buyer Protection
Live Delivery Tracking
Instant Seller Payout
7-Step Secure Transaction Process
From order to delivery, every step is protected and transparent
Buyer Places Order
Select "Cashelio Escrow" as payment method at checkout
Payment Secured
Buyer's payment is held safely in escrow account
Seller Ships Item
Seller receives confirmation and ships the product
Real-Time Tracking
Both parties track delivery status in real-time
Buyer Confirms Receipt
Buyer inspects item and confirms delivery
Photo Verification
Upload photos of received item for verification
Seller Gets Paid
Payment released instantly to seller upon confirmation
Protection for Everyone
For Buyers
Payment Protection
Your money is safe until you receive and verify your item
Photo Verification
Document item condition with time-stamped photos
Refund Guarantee
Get full refund if item not received or as described
24/7 Support
Round-the-clock customer support for all transactions
For Sellers
Guaranteed Payment
No more payment disputes or chargebacks
Shipping Protection
Proof of delivery automatically triggers payment release
Instant Payout
Receive funds immediately upon buyer confirmation
Build Reputation
Earn trust scores and verified seller badges
Simple, Fair Fees
Pay only when you use it. No hidden charges.
FREE
Zero fees for buyers. Shop with confidence!
No transaction fees
Free escrow protection
Free dispute resolution
100% refund guarantee
2.5%
Per successful transaction (max ₦5,000)
Only pay on successful delivery
No setup or monthly fees
Instant payout to your wallet
Volume discounts available
* For businesses with 100+ transactions/month, contact us for custom pricing
Easy Integration for Businesses
Multiple ways to add Cashelio Escrow to your marketplace or store
API Integration
Full REST API for custom marketplace integration
Complete API documentation
Webhook support
Test environment
Developer support
Platform Plugins
Ready-made plugins for popular platforms
WooCommerce plugin
Shopify app
WordPress integration
More coming soon
Payment Link
Simple escrow links for one-off transactions
No coding required
Share via WhatsApp/Email
Custom branding
QR code support
Frequently Asked Questions
How long is the payment held in escrow?
How long is the payment held in escrow?
Payment is held until the buyer confirms receipt and satisfaction with the item, or until the automatic release period expires (typically 7-14 days after delivery confirmation).
What happens if the buyer doesn't confirm receipt?
What happens if the buyer doesn't confirm receipt?
After successful delivery confirmation from the courier, if the buyer doesn't respond within the agreed timeframe (usually 48-72 hours), the payment is automatically released to the seller.
Can I get a refund if the item is damaged or not as described?
Can I get a refund if the item is damaged or not as described?
Yes! If the item is damaged, not as described, or never arrives, you can open a dispute with photo evidence. Our team will mediate and ensure a fair resolution, including full refund if warranted.
How do I integrate Cashelio Escrow into my marketplace?
How do I integrate Cashelio Escrow into my marketplace?
We offer multiple integration options: REST API for custom integration, ready-made plugins for WooCommerce/Shopify, or simple payment links for individual transactions. Check our developer documentation for details.
What if there's a dispute between buyer and seller?
What if there's a dispute between buyer and seller?
Our professional dispute resolution team reviews all evidence (photos, tracking info, communication) and makes a fair decision within 5 business days. Both parties can present their case.
Is there a limit on transaction amount?
Is there a limit on transaction amount?
Individual transactions are limited to ₦500,000 for standard accounts. For higher limits, complete our business verification process or contact our sales team.
